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Frequently Asked Questions

What is the return policy?

We gladly accept return requests made within 14 days of purchase. Items must be unused, unopened, with all packaging and seals intact. Given that these conditions are met, we will happily grant you a full refund. (Buyer pays return postage)

How much does shipping cost?

- Standard UK delivery: Free

- Express delivery: £2.00

We also offer all our buyers FREE express delivery on orders of £12 and over!

- Guaranteed next day delivery: £6.50

When will I get my order?

The delivery option you choose will typically determine when you will receive your order.

- FREE Standard UK: You can expect to receive your order within the next 3-4 working days.

- Express Delivery: you can expect to receive your order within the next 1-2 working days, though orders are sent using a delivery service that aims to deliver on the next working day.

- Guaranteed Next Day Delivery: You can expect to receive your order the following work day on orders placed before 3pm. Orders are sent using a guaranteed next day delivery service.

Important Note: Orders placed on Saturdays will not arrive until Monday.

Orders placed on Sundays will not arrive until Tuesday.